| Alaska Digitel | Cellular Basics
Retail and Outside Basic Selling Skills
Management Training
Team Building |
| Ameritech | Nortel Networks' Norstar Key System Sales and Call Center Training
Telecommunications Basics |
American Cellular Corporation | Over 15 Sales Training Seminars to Direct, Retail, Inside, Internal Telemarketing, External Telemarketing Companies and Agents
Management and Supervisory Training |
| Amica PCS | Basics of Wireless |
| Asurion | Technical Support Orientation
Major Account Sales |
| AT&T | Systems Training
Customer Training |
| AT&T Wireless | Selling Business Data Solutions |
| BellSouth Mobility | See Cingular |
| BellSouth Wireless Data | Product and Sales Training for Retail and Outside Wireless Sales |
| BellSouth Telecommunications | Cellular, CPE Products, PCS, Paging, Internet, and CPE Product Training and
Call Center Selling Skills Sales for Landline Consumer and Small Business Customer Service Representatives and Their Outbound
Telemarketing Distributors
Train-the-Trainer
Sales Management Coaching
PBX and Key System Training for Major Account Sales |
| Boyens Group | Conduct account manager, sales manager and customer service training programs |
| Cellular One | Professional Selling Skills (PSS)
Prospecting
Major Account Sales
Sales Management
Agent and Retail Training
Product and Services Training
Train-the-Trainer |
| Cingular | Interactive, Two Way and Traditional Paging Services of WebLink Wireless
Over 15 Sales Training Seminars to Direct, Retail, Inside, Internal Telemarketing, External Telemarketing Companies and Agents
Management and Supervisory Training
Voice and Data Products and Services Training
Train-the Trainer
New Hire Orientation (10 Days) |
| Contel/Continental Telephone | See Verizon |
| Executone | Entree and Encore PBX and Key System Product Training
Customer Oriented Selling (COS)
Basic Selling Skills and Major Account Sales
Sales Management |
| Global Knowledge | Four day public seminar course on all voice and data telecommunications products and services including local and long distance, dial-up, ISDN, DSL,
dedicated access, T1, ISDN, Key Systems, PBX, Centrex, Frame Relay, ATM, WANs/LANs, security, satellite, cable |
| L.M. Barry | Selling Wireless Services and Accessories |
| Los Angeles Cellular Telephone Company | Prospecting
Basic Selling Skills |
| Montana Electric Cooperative Association | Managing Challenging Customers
Presentation Skills Training |
| NEC | Call Center Product Training |
| Nextel | Selling Business Data Solutions |
| NextiraOne | Outbound Telemarketing Sales for New Data/Voice Services
PBX and Key System Training |
| Nissan | Telecommunications Policy and Procedures |
| Nortel Networks | Norstar Hybrid System Advanced (In-Building Wireless, IVR, CTI, ACDs, Digital Networking,
Unified Messaging, ISDN, Voice Mail) for all North American Distributors |
| Novations VMS | Designed and delivered their off-the-shelf wireless data training course |
| Plateau Wireless | Wireless Industry Voice and Data Training
Basic Selling and Prospecting Skills |
| PrimeCo | Acquisition Policies and Procedures Training
New Hire Retail Sales Training
Human Resources Policies and Procedures Training for Managers |
| Second Century Communications | Agent CLEC Voice and Data Sales Orientation (5 day course) |
| Security Link | Customer Service and Technical Support New Hire Training including Communication Skills,
Systems and Software, and Policies and Procedures (10 days) |
| Sierra Wireless | Smartphone Product and Sales Training for Distributors and Wireless Carriers |
| Southern New England Telephone (SNET) Wireless | Agent Selling Skills |
| Sprint PCS | Sales Management
Direct Sales Training |
| Sprint Long Distance | Call Center Basics and Technologies for National Account Managers |
| State of Tennessee | Systems Training for Parks and Recreation Department |
| TDS Telecom | Internet Training for Sales and Support Personnel
Basics of Data Communications |
| Teleport Communications Group | Direct Sales CLEC Basic Selling Skills
Sales Management Coaching |
| Tennessee Telecommunications Association | Customer Service Skills
Customer Service Sales Skills
Presentation Skills
Wireless Data Basics |
| Trevecca University | Customer Service Training |
| U.S. Cellular | Professional Selling Skills
Cellular Basics for Agent Sales
Agent Sales Management
Digging for Gold (Retail Time Management)
Retail New Hire Training
Retail Management
Management Essentials - Human Resource Policies and Procedures
Keeping in Touch with your Customers - Outbound Calls by Retail Sales to Existing Customers
Leadership Development II
Acquisition Policies and Procedures Training
BREW Wireless Data Sales and Technical Support
Train-the-Trainer Certifications |
| Verizon | All sales training courses for its 25 corporate entities during its earlier structure as Contel |
| Verizon Wireless | Selling Business Data
Professional Selling Skills
Sales Management Coaching
Prospecting
Time and Territory Management
Agent Orientation |
| Viaero Wireless | Selling Wireless Data for Outside Sales, Retail Sales and Customer Service |
| WilTel/Williams Communications | See NextiraOne |
| XO Communications | Long Distance and Data Products Training
Advanced Sales Skills Training |
| Achieve Global | Account Development Strategies (ADS)
Action Planning
Added Value Selling
ADS for Managers
Challenges of Sales Management
Customer Satisfaction Telephone Skills
Developing Your Sales Team
Focused Interviewing
Interpersonal Managing Skills
Interpersonal Selling Strategies
Managing Time and Territory
Need Satisfaction Selling
Probing Strategies
Problem Analysis and Decision Making
Professional Sales Negotiations
Professional Selling Skills (PSS)
PSS Applications
PSS Coaching
Selling Against the Competition
Strategies for Successful Presentations
Telephone Prospecting
Time Management for Sales Managers
Time Management for Salespeople
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